I turned off/paused my auto-deposit, but money was still deposited. What gives?

You can pause your auto-deposit at any time. However, if you put your auto-deposit plan on hold on the same day of your scheduled deposit, it will still take place. For example, if your weekly auto-deposit is set to take place on Monday you must disable your auto-deposit by 11:59 p.m. EST on Sunday. For best results, for weekly auto-deposit plans pause your auto-deposit the day before Monday, for monthly plans the day before the first of the month, and for quarterly plans the day before the first of the quarter. Please note, while we understand it can be frustrating to have a deposit go through when you don't want it to, the money in your WiseBanyan account is still yours.

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